Our Commitment:

Costa Rica Tourism & Travel / Rain Forest Tours only collects information necessary for billing and internal administration. Our company does not share any information with third parties, including email addresses, and keeps all information confidential and secured. This site has security measures in place to protect the loss, misuse and alteration of the information under our control.


Our site uses a secure order form for customers to request information and services. We collect visitor's contact information such as, email addresses and financial information, such as credit card numbers, CVV2 and CVC2 values.Contact information from the order form is used to make the requested reservations. The customer's contact information is also used to get in touch with the customer when and if necessary. Financial information that is collected is used to bill the customer for services.


In order to make any reservations, the customer is required to supply his / her Full Name, Full Address, Phone Number, E-mail address and credit card information (credit card holder name, credit card number, CVV2 and CVC2 values and credit card expiration date)

Cancellations policy:

We accept payments by Visa and Master Card and all reservations require complete prepayment. Cancellations must be received 14 days prior to arrival for refund and any cancellation received within the 14 days period would result in complete forfeiture. Any reduction in the length of stay must be made at least 7 days prior to arrival. If reductions are made inside the 7 days window, the original length of stay will be charged.

For questions regarding hotel reservations, please call 011-506-2296-7074 or US Phone: 786 289-0249 CR Phone: 506 4001-7885

Sharing of Information:

Costa Rica Tourism & Travel / Rain Forest Tours uses the above-described information to contact our clients in regards to changes in our services. Information that is collected is not shared with or sold to any third party.

This site does contain a small number of links to other sites. We are not responsible for the privacy practices or the content of such Web sites.



Credit Card Fraud and Chargebacks are vigorously prosecuted. We cooperate fully with the authorities to catch criminals. All transactions are logged by IP address and other key information. Cardholders who receive goods or services then cancel or charge back the transaction will be reported and prosecuted in accordance with applicable law. Records of such acts are made available to merchants throughout the world as an aid in preventing credit card abuse. Those records will impact your ability to obtain credit and purchase products or services in the future.