Costa Rica Tourism and Travel Bureau
HOME:  Guest Testimonials 2009 costaricatravel  
 


guest testimonials
The following are excerpts of letters sent to us by our guests, and they represent what they had to say about their trip to Costa Rica.

Where you see the camera icon , click to see their photos.

Guestbook 2009

[Current 2014] [2013] [2012] [2011] [2010] [2009]


Hi Ana,

I just wanted to tell you what a wonderful time Jennifer and I had on our vacation!  Everything you planned went so smoothly that we were able to just enjoy ourselves and not worry about the logistics.  We really enjoyed having Allan as our guide and driver, he was wonderfully accommodating and his passion for birds added a lovely note to our drives.  All of the tours you arranged were great - Jennifer enjoyed the canopy tour the most while I had the most fun white water rafting on the Pacuare, even when we were thrown from the raft.  We got very lucky with the weather as it only rained when it was convenient for us and didn't interrupt any of the activities.  We will definitely recommend Costa Rica and Rain Forest Tours to our friends! 

I would be happy to provide more specific feedback on the trip if you would like, just let me know.

Thank you again so much for arranging such a wonderful vacation!


Querida Ana!

I wanted to write to you to thank you for helping set up the trip we took with you a few weeks ago to the Poas Volcano and the Canopy Tour. It was wonderful, and our guide was very helpful. Rainforest Tours did a great job to help facilitate the trip and I know that when I am back in Costa Rica, I will contact your company again!

Thank you SO much!


Hi,  We had a wonderful trip.  Everything ran so smoothly.  The drivers were always on time and very polite and friendly. The places we stayed were beautiful and your country is wonderful.  The sunsets were spectacular.  I've attached a couple of our favorite photos from Monte Verde. 

Thank you for your help arranging everything.

 


Dear Ana,

We had a wonderful time in Costa Rica,  everything went like clockwork!  Anything that you suggested or booked for us went perfect.  Now that we know how everything works in Costa Rica, next time we will pick other locations to explore.  I don't know if we will have time right now to Email pictures to you (life is very busy for us right now), but we will try at some later date.

Thank you for all of your help, the Costa Rican people and the friendliest and most genuine of any country that we have traveled.

Thank you again


Hi Ana,

Just got back home to Israel.

We wanted to thank you for all your assitance and service, it really made
our Cost Rica stay amaizing!

Thanks,


Hi Ana!

I am so sorry that I am just now replying to you.  Life has been busy as usually, and I have not had much time for my email. 
 
Glen and I really enjoyed our trip to Costa Rica, and we were very happy with our experience with your agency.  You were a great help to us in getting our plans organized!
 
Overall, we enjoyed all of our daytrips (Arenal / Baldi Hot Springs, ATV Tour, ziplining / repeling in Arenal, Pacuare River rafting trip, and Isla Tortuga). We had 4 days in a row of tours from San Jose, so they were long days with a lot of time spent of buses, but we knew that was the only way we could see as much of Costa Rica as possible in 4 short days.
 
The only thing we were a little disappointed in was the portion of the Arenal / hot springs trip where we were viewing the volcano. We thought that we would be doing a little bit of hiking around the volcano but instead we just stood on the side of the road next to our tour van for 45 minutes.  But the Baldi Hot Springs were very enjoyable. Our tour guides on this trip were ok, but not fantastic. All of our other trip tour guides were really good!
 
We were very pleased that our rafting trip was canceled and rebooked for the Pacuare River. It was my favorite activity and we appreciated your advice of doing the Class 3&4 rapids instead of the other river with class 1 & 2 rapids. The Pacuare river was beautiful and the rafting was so much fun! We would highly recommend this trip!  (I actually gave your information to a friend who's sister was traveling to Costa Rica this month).
 

Thank you again for all of your help!

 


Hello Ana,

We love your country!  Everyone was really nice, very well organized and professional.  We loved to see the ecotourism at work and how normal the conservation of natural resources is for people in Costa Rica!!It was a very good experience to travel with personal drivers and tourism is incredibly well developed in Costa Rica.  We enjoyed the drivers we had.  They were helpful, friendly and understanding. Tulemar Bungalows are a dream come true and we should have stayed a little longer....it is so breathtaking!!!!   The canopy tour didn't work for us (three were too scared), but Peter and Jonas
tried four stations and they really loved it.  It was definitely their highlight of the trip.  The mangrove tour was fascinating, we saw many animals and loved the pace and everything about it.  The penas blancas river float was awsome, too!  We saw crocodiles, monkeys, lizards, hummingbirds, sloth,  ecc. It was amazing and breathtaking.  The guides on both tours were so well prepared, friendly, organized and flawless.  The stop at the farm was very interesting and the food fantastic.  Everyone was
so friendly and nice.

The only thing that didn't work so well was the transportation from Monteverde to Arenal (unfriendly service) and the hotel in Monteverde.  The service there is below everything that we experienced on the trip. I would not recommend the hotel to anyone going to Costa Rica. Tulemar Bungalows and El Paraiso in Arenal were wonderful.  We really enjoyed the many beautifully designed hot tubs on the hotel property with the view of the volcano.  Baldi maybe a little less (too crowded). The hotel in San Jose was very nice, but the area is unpleasant for families with the nightclubs surrounding it.  Maybe there are other hotels on the same level in a nicer neighborhood? 

We would always recommend friends to contact you and you have been such a pleasure to work with!  I hope this is helpful for you?  Thanks again for creating lifelong memories!

and family

Hi Ana, Arturo, and Herrardo.

Thank you all for your help putting together a great trip in Costa Rica.  Tricia and I had a very nice time and appreciate everything you did to help.  We hope to visit your beautiful country again in the future.  We'll stay in touch and I plan to send you a few pictures as soon as I am able to download them and review them.  I took hundreds of photos, so it will take some time to review them.

Very best regards,


Dear Ana,

I too am sorry that we didn't get a chance to meet.  The trip was a total success.  I especially want to thank you for all the time you took and emails you sent to make sure everything was in order.  And indeed, it all unfolded exactly as you had arranged.

I would have been only too glad to have you arrange a few tours for us, since in every other way your service was better than any other tour company I've dealt with in the past.

However, there is still much in CR we didn't see, since we never left the Quepos area, so we are looking forward to a return trip in the near future, maybe even next year.  If so, you can be sure we will contact you again.


Hi Ana,

Well you beat me to it...I was going to send you an email today letting you know what a great job you did on organizing our trip. I can't think of a thing I would change. It was amazing, fun, adventuresome, all the things you want in a vacation. The food was fantastic and the hotels and their staff impressive. Ana, this great vacation would not have been so without our wonderful driver Alan. He really made the trip for us. From his knowledge of the flora, fauna, customs, and people of your beautiful country we learned so much. His expert driving on those winding gravel roads and his ability to spot animals or birds while doing so is something we will never forget. We would have never seen those things because they blend in so well with the landscape. He never tired of our endless questions and helped us with our attempt at your lovely language. By the end of the trip we felt like we had known him for a long time. What a pleasure it was to spend our time with this nice easy going man. We've already been asked by friends and family after we described our trip and our driver who arranged our tour. We told everyone to use Ana Lam at Rain Forest Tours and to be sure to ask if Alan is available. Thank you again for a wonderful trip!

Sincerely,


Ana:

Thank you is too small a word for all the help you gave us in setting up the most memorable and rewarding experience we've ever had together as a family. Your country is so exquisite it defies description. Quepos provided thrilling outdoor adventures and Corcovado and Arenal are simply mystical places. I can see how the Indians would have stood in awe.  I would love to have a place along the Sierpe River or on the beaches of the Pacific. Thank you for everything. You could not have been more helpful. Except for our getting there on Delta, everything went off without a hitch, just as you promised. Can't wait to return. Please let me know if you are ever in Miami. All the best.


Ana:

Solo un correo breve para darte las gracias por la ayuda en CR. La pasamos muy bien en Cahuita, y Ciudad Perdida resulto ser un sitio muy agradable. Como siempre, quedamos con ganas de regresar, cosa que haremos a la brevedad posible. Te contactare para ese viaje.

De nuevo, gracias.


Hi Ana,

I must say, it was the best organized agency that i've come across. evrything worked out just fine, no hassles. the people who were to meet us couldn't have been more helpful, etc.

It was a wonderful experienca altogether. we could not have asked for more!

Happy New Year!


Hi Ana,

Happy New Year. We arrived back last night safe and sound after a wonderful vacation. We were very impressed with Costa Rica - the scenery ,the food ,the hotels and recreation activities were all top class and suited our needs perfectly and of course everyone we met were most friendly and helpful.

Our driver Allan was a great driver, plus guide and travelling companion.

Thank you  and your company for organizing our tour so efficiently

Best regards


Hi Ana,

Thank you for your message. We had a good time in Costa Rica. My kids love the zip-line adventure and the hot spring. Although we did not have good luck to see the Arenal volcano and Poas Volcano, we still enjoy our trip to your beautiful country.

Thanks.

 
Add your entry here!
Frequently Asked Questions